Delivery Information
We provide free delivery within Hong Kong which includes Kowloon and the New Territories.
Delivery Date Schedule:
Hong Kong Island: Mon, Wed, Fri
Kowloon, New Territories: Tue, Thur
All orders are processed the next working day and the delivery date set to the earliest possible date.
Secure Payment
We accept the following payment methods:
1.PAYPAL
Paypal is a secure and convenient solution. When making a purchase, you will be re-directed to Paypal's website. Upon a successful transaction, you will be re-directed back to our site. We will not receive any card information in the whole payment process to protect your privacy.
2.Visa/Mastercard
You can use your credit card to check out in Paypal's website without creating an account there.
3.Other Payment Methods
If you prefer to make the payment through other methods, please feel free to let us know, we will make our best effort to fulfill your needs.
Return Policy
RETURN CONDITION
ohtaka.com.hk provides return policy within 7 days after you've received the item. Returns are limited to the following circumstances:
- The received item has any manufacturing defects or quality defects (subject to ohtaka.com.hk’s inspection and determination)
- A wrong item is shipped;
Please contact us via our Ticket System for more information here: https://support.iscl.com.hk